At Chikaafu, we strive to provide a seamless and efficient food delivery service. To maintain high standards and ensure timely deliveries, the following cancellation policy applies.
Once an order is placed on the Chikaafu platform, it cannot be canceled. We encourage all customers to carefully review their order before confirming to avoid any issues. This policy ensures that restaurants can begin preparing food promptly and that delivery schedules are met without delays.
In rare cases where an order is placed incorrectly due to technical issues with the Chikaafu app or website, please contact our customer support team immediately. We will investigate the issue and determine if an exception can be made.
As orders cannot be canceled after placement, refunds will not be issued for canceled orders unless they fall under the exception described above.
For any questions or concerns regarding this cancellation policy, or if you believe your order was placed incorrectly due to a technical issue, please contact our customer support team:
